
Learning Hub FAQs
LEARN MOREOur online learning is evolving
Our innovative e-learning platform offers a comprehensive, tailored learning experience for clinical radiologists and oncologists, with flexible access anytime, anywhere, and on any device.
For more information about how to use our new e-learning platform, including details on access, content, and technical support, please explore our frequently asked questions below.
General FAQs
Our new platform is an upgraded version of the current Learning Hub and app, designed specifically for radiologists and oncologists. It offers enhanced features and a more comprehensive learning experience.
We are making some changes to how the Learning Hub runs, including closing the RCR Learning App and launching a new and improved e-learning platform this spring.
The app will be decommissioned. The mobile and tablet app shall be switched off and removed from the app store. If you already have the RCR Learn app installed, then you will need to manually uninstall it from your device.
The platform is scheduled to launch in Spring 2025.
The platform will feature over 375 high-quality, evidence-based learning modules covering various sub-specialties in radiology and oncology.
Content will be regularly updated to ensure it remains current and relevant to your professional needs.
The platform includes interactive courses, recorded webinars, podcasts, and case studies to cater to different learning preferences.
Yes, all content are self-paced, allowing you to learn on your schedule.
Your Learning status shows your current, pending, recommended, completed and cancelled courses. Where relevant, you may also track your progress against your CPD target in your CPD Journal .
Certificates are available for learners who complete any eligible courses.
Contact our team at [email protected]
Member FAQs
Members gain exclusive access to 95% of the content, personalised learning paths, easier navigation, enhanced search functionality, single sign-on (SSO), and accessibility features.
Members will use their existing login credentials. Single sign-on (SSO) will simplify access.
Your CPD learning history will be transferred whilst any CPD attachments you have previously uploaded (such as PDF certificates) will be transferred to the new platform in phases by Summer 2025.
If you need your attachments before then, we recommend downloading your current CPD records before the transition. Instructions are provided on the current platform.
Non-Member FAQs
Non-members will have access to 5% of general content and can purchase additional content.
Yes, a subscription service will be available later in the year for users not eligible for membership. Register your interest via this form.
Review your current progress and download your CPD journal before the transition.
Technical FAQs
Our platform is compatible with desktops, laptops, tablets, and smartphones. It works on all major browsers (Chrome, Safari, Firefox, Edge).
No, our new e-learning platform is a cloud-based platform, so you can access it directly through your browser.
Email [email protected] to ask for help. Please include your full name, email and RCR number.
Yes, the platform is fully responsive and accessible on all devices, including smartphones and tablets.
Yes, the platform is fully responsive and accessible on all devices, including smartphones and tablets.
The platform includes various accessibility features to ensure usability for everyone.
For any questions or issues, please contact us at [email protected].
Safety and Privacy
We use industry-standard encryption and security measures to protect your personal information and course data.
You can set your courses to be public, private, or restricted to specific users, depending on your needs.
You can read our full privacy policy here.
Pricing and Payments
We offer both free and paid options. Some content may require a subscription or one-time payment.
We accept credit/debit cards, PayPal, and other popular payment methods.
Yes, we offer refunds on a case-by-case basis. To request a refund, contact the RCR Learning team for assistance at [email protected].
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